Privacy Policy

Last Updated: 04 March 2026

Welcome to Neelkanth RO & CCTV Solutions. We value your privacy and are committed to protecting your personal data in compliance with the Digital Personal Data Protection (DPDP) Act of India.

1. Information We Collect

When you use our "Login with Google" feature or register on our site, we collect:

Identity Data: Full name and profile picture.
Contact Data: Email address.
Service Data: Your unique Master ID, service history, and warranty details.

2. How We Use Your Data

We use your information strictly for business purposes, including:

Creating your personal "Master ID" to record your RO service and CCTV installations data for your ease.
Sending service reminders and warranty updates.
Authenticating your identity via Google Services.

3. Data Sharing & Security

We do not sell or rent your data to third parties. Your data is stored securely using industry-standard encryption (via Auth0/Firebase). Our use of information received from Google APIs adheres to the Google API Services User Data Policy.

4. Your Rights

As per Indian law, you have the right to:

Request a copy of the data we hold about you.
Correct any inaccurate information.
Request the deletion of your account and data at any time.

5. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences in your browser settings.

6. Grievance Officer

Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India. If you have any questions or complaints regarding your data, please contact our designated Grievance Officer:

Grievance Officer:Mrs. Manju Dudhwal
Business: Neelkanth RO & CCTV Solutions
Email:maheshdudhwal@gmail.com
Address: 26A, The Park Royal, Bhankrota, Jaipur